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Operations
NORDUnet operations are carried out by
NUNOC at in Stockholm
and by the national Nordic networks.
How to report problems ?
End-users should contact their own organisation's IT support first
and they in turn should contact their own respective NOCs for error reports.
NORDUnet public trouble tickets
NORDUnet publishes also the Open trouble tickets.
Please consult the list of trouble tickets before reporting
problems to see whether the problem has already been identified and handled.
The pointers to the relevant pages are:
The email address of the NORDUnet Network Operations Centre is 247@nordu.net. NORDUnet has an 24x7 on-call NOC support and the phone number has been published to the authorized persons. When reporting possible problems to 247@nordu.net, please make sure that it is something that should be dealt with on the NORDUnet level.